Frequently Asked Questions

Yes. We set up and optimize Azure Virtual Desktop (AVD) for businesses that want to provide secure, scalable remote access. This is perfect for setting up a remote desktop solution for employees.

We help configure Microsoft Defender for Endpoint and Microsoft 365 to detect and mitigate threats across your devices, cloud services, and user accounts. This is ideal if you’ve been wondering how to protect emails and files from threats.

We configure Microsoft 365 and Azure policies around data retention, DLP, audit logging, and secure access — ensuring your setup supports compliance goals.

Absolutely. We help businesses set up guest access in Entra ID (Azure Active Directory) while maintaining strong controls over permissions, collaboration settings, and data sharing — ideal for managing external users in Microsoft 365 securely.

We start with a discovery call to understand your current setup, pain points, and goals. Then we provide a tailored proposal, whether you’re seeking cloud setup help for a small business or a more advanced Microsoft 365 configuration.

Yes. We configure conditional access policies to ensure users only access company resources under secure, verified conditions — such as trusted locations, devices, and compliance rules.

We begin with a security review that covers user access, device compliance, data sharing settings, and admin privileges. Whether you're asking how to assess risks in Microsoft 365 or Azure, our process identifies vulnerabilities and gives you clear, actionable insights.

We combine Entra ID (Azure AD), conditional access, MFA, and endpoint protection to build a secure remote work foundation that still allows flexibility for users.

Absolutely. We work primarily with small and medium businesses that need enterprise-grade Microsoft 365 and Azure solutions on a leaner budget. If you’ve searched Microsoft 365 consultancy for small businesses, we’re built to deliver exactly that.

We work with businesses that want to extend their existing on-premise infrastructure into the cloud — without ripping everything out. That includes hybrid identity with Azure AD, secure VPN or ExpressRoute connectivity, and integrating on-prem file servers or apps into Azure environments. If you're exploring how to move parts of your business to the Microsoft cloud without a full migration, we help bridge that gap securely and strategically.

Yes. Whether it’s CRMs, HR systems, or ticketing platforms, we help you securely integrate Microsoft 365 with your existing tools while controlling data access.

Yes — we support clients in different time zones or with limited in-house coverage during working hours. If you’re asking who offers Microsoft consultancy outside UK business hours, we do, by appointment.

You’ll receive a summary of changes made, configurations applied, and any security recommendations. For long-term clients, we also offer regular health checks or Secure Score tracking. This is especially helpful if you're looking for a consultant who provides clear Microsoft 365 reporting after deployment.

Yes. We create clear, customized documentation for your Microsoft 365 and Azure environment — including setup records, access policies, and user guides. If you’re wondering how to standardize your Microsoft cloud processes, our documentation helps maintain security and clarity across your team.

We help you structure identity using Azure AD roles, groups, and conditional access policies. For teams looking to manage Microsoft accounts for staff effectively, we build scalable identity governance frameworks.

Yes. We support businesses operating across multiple tenants — including admin delegation, cross-tenant collaboration, and user management.

Yes. We audit your license usage and recommend more cost-effective plans — often saving clients 10–30% by eliminating waste and bundling services.

Both. We offer project-based services (like conditional access setup or AVD deployment) and ongoing advisory or admin support depending on your business needs.

Yes. We set up DLP in Microsoft 365 to prevent sensitive data like credit card numbers or personal info from being emailed, shared, or leaked.

We use Microsoft Secure Score, audit reports, and custom alerts to continuously monitor your environment — ideal if you want to assess cloud security and act proactively.

Yes. We help automate account creation, license assignment, and app access using Azure AD and Power Automate — perfect if you’re trying to automate Microsoft 365 onboarding workflows.

Yes — we can provide live walkthroughs, handover sessions, or documentation to ensure your staff know how to use new features securely and effectively.

We’re flexible, fast, and focused on real-world impact. Our pricing is transparent, our packages are tailored, and we support small and mid-sized businesses that want expert-level advice without the enterprise price tag.

We provide consultancy across Microsoft 365 and Azure, including security audits, cloud migrations, identity management, conditional access, and virtual desktop setup. If you're looking for help with securing Microsoft accounts or setting up remote access for staff, our consultancy services are built to cover it.

We manage the full migration process — from assessing your on-premise infrastructure to designing and deploying Azure-based replacements. If you’re asking who can move our business to the Microsoft cloud, that’s exactly what we do.

Yes — our consultancy is fully remote and cloud-based. We can support international clients in different time zones and provide after-hours consultations where needed.

We work with a range of small to mid-sized businesses — from tech startups and consultancies to healthcare and finance firms. Our solutions are flexible and built around solving real operational challenges, especially for growing teams managing Microsoft 365 or Azure without internal expertise.

Yes — we can perform a full Microsoft 365 security audit, including user access, data loss prevention, conditional access, and compliance configurations. If you’ve searched how to make Microsoft 365 more secure, this is exactly where we start.

We assess your entire Microsoft 365 environment — including account security, permission sprawl, sharing policies, conditional access, MFA, and compliance settings. For businesses wondering how to improve Microsoft 365 security for staff, our review provides a clear action plan.

We apply best practices around access control, MFA, conditional access, and secure app policies. If you want to protect business data in the Microsoft cloud, we’ll tailor Azure security configurations to your business and industry needs.

Yes, we do. Our service packages include ongoing support after deployment, so you’re not left on your own. Whether it’s updating policies, onboarding new devices, or troubleshooting issues, we’re here to help as your trusted IT partner — long after the initial setup is complete.

Yes. Our goal is to secure the device without impacting usability. Personal apps remain untouched in BYOD scenarios, and company apps run securely.

Intune helps meet ISO 27001, NIST, CIS, and GDPR compliance by enforcing device encryption, access policies, and audit reporting.

Conditional access uses identity, location, risk, and compliance status to determine who can access what. For example, you can block access to company files unless the device is compliant.

MDM manages entire devices, while MAM (Mobile Application Management) focuses on managing company data within specific apps. Intune supports both — giving you control without overreach.

Intune works seamlessly with Entra ID and Microsoft 365. It lets you manage users, assign security policies, and control app access based on roles — all from a single interface.

Most Microsoft 365 Business and Enterprise plans include Intune. If you’re unsure, we’ll check your subscription and recommend the best setup.

Yes. Intune supports automatic app deployment based on group, job role, or device type — so employees have what they need on day one.

No, but Autopilot simplifies provisioning, especially when shipping new devices to remote staff. We highly recommend using it where possible.

It depends on your Microsoft 365 license. We help you select the right plan and avoid overpaying for features you don’t need.

We usually complete setup within 2–5 business days, depending on the number of users, devices, and your current IT setup.

Intune centralizes control of devices, automates policy enforcement, and ensures compliance across your business. It’s perfect for managing remote or hybrid staff devices securely and efficiently.

Definitely. Intune is built for managing distributed devices securely — perfect for hybrid teams, field staff, or remote-first companies.

Intune is a great fit for both. Small businesses benefit from its automation, built-in security, and low infrastructure requirements.

Yes. We assist with transitions from platforms like JAMF, VMware Workspace ONE, and MobileIron — ensuring a smooth handover and compliance.

We use Autopilot, QR codes, or automatic group-based enrollment — depending on your devices and setup. It’s seamless for end users.

Absolutely. You can set rules for encryption, PIN codes, app restrictions, and compliance — whether the device is owned by the business or personal.

Intune offers dashboards, reporting, and audit logs — so you can monitor compliance, usage patterns, and device health in real time.

No — you don’t need an internal IT team. Once we’ve set up Intune, most tasks like device enrollment, app updates, and compliance enforcement can be automated. Plus, our packages include ongoing support, so you’ll have expert help available whenever you need it — without the cost of hiring in-house.

Yes. You can perform a full wipe or a selective wipe (removing only company data). This protects your business even if devices go missing.

Intune offers enterprise-grade security, including integration with Microsoft Defender and Azure AD. You can enforce compliance policies, enable conditional access, and remotely wipe devices — protecting sensitive business data on laptops and smartphones.

We support Windows, macOS, iOS, and Android. Whether your team uses laptops, tablets, or smartphones, we can configure and secure your devices through Intune — perfect for managing a hybrid or remote workforce.

Microsoft Intune is a cloud-based mobile device management (MDM) and endpoint security platform. It helps your business securely manage laptops, phones, and tablets from anywhere. It’s especially useful for small businesses needing to deploy and protect remote working devices quickly.

We handle policy configuration, device enrollment, compliance setup, app deployment, and provide handover documentation or support training.

Yes. Intune supports both corporate-owned and BYOD (Bring Your Own Device) setups. This lets you apply security policies without invading employee privacy — ideal if you need to manage staff devices from one place.

We provide logs of completed tasks, account status, device assignment, and compliance — helpful for internal tracking or audits.

We disable accounts, recover assets, and wipe devices securely to protect company data. This is critical if you’re asking what’s the best process for offboarding employees securely.

Yes — our services are cloud-based, so we can support global teams and remote staff across time zones.

Absolutely. We can ship devices pre-configured using Autopilot or other methods, so new hires receive laptops that are ready to go straight out of the box.

Our onboarding process is designed with security in mind. We ensure login credentials are delivered securely — either via encrypted email or directly to the employee’s phone number. We also use tracked delivery when shipping equipment, so you always know where devices are and who receives them. Additionally, we can help you improve your internal processes to keep everything secure and compliant from day one.

It depends on your current setup. If you already use Microsoft 365, we typically recommend tools like Azure AD, Intune, and Windows Autopilot to automate provisioning and device setup. If you're also purchasing our MDM service package, we’ll integrate those tools into your workflow for a seamless onboarding experience — helping you streamline new hire IT setup and reduce manual IT workload.

Yes. Whether you're onboarding one or one hundred, our systems scale with you. Devices can be prepared in batches and shipped ready to use for the new employee.

We define user roles and permissions in advance so each employee gets the apps, drives, and systems they need — based on their job function.

Yes. We can integrate with platforms like BambooHR or HiBob to automatically trigger device and account setup when someone joins your business.

Yes. In fact, much of our provisioning and compliance enforcement is powered by Intune and integrated with your Microsoft 365 environment.

Our onboarding and asset management service includes laptops as standard. Mobile phones can be supported, but we'd discuss that separately based on your needs. However, if you choose one of our MDM packages, we manage both laptops and mobile phones through Microsoft Intune — including device enrolment, compliance policies, and remote actions.

We don’t directly manage your software licenses, but we can help you set up a platform to log and track them alongside your hardware. This allows you to assign licenses to specific devices or users, monitor renewals, and keep everything organised in one place — making audits and reviews much easier.

If you’re using our MDM service or already have Microsoft Intune configured, we can remotely lock or wipe the device to protect your business data. If not, we recommend setting up Intune as part of your onboarding to ensure this kind of control is in place. Our asset tracking also helps you stay on top of who has what — reducing the risk of loss.

Typically, we need the employee’s name, role, start date, and required access — and we can handle the rest.

Yes. Devices can be tagged with barcodes or asset numbers for easy tracking — especially helpful if you need physical accountability across locations.

Yes. We create policy-based templates for devices, apps, and permissions so every new hire setup is quick, consistent, and compliant.

That’s our goal. We automate time-consuming tasks and offer outsourced support, so your team spends less time on admin and more time on strategic work.

We coordinate everything — device setup, user account provisioning, policy enforcement, and access configuration. Our goal is to help you streamline new hire IT setup from day one.

Most setups from our side are completed within 1 - 2 days, and often faster if your policies and roles are already defined.

Absolutely. We help you set up laptops and accounts for new employees, no matter where they are. Devices can be pre-configured and shipped directly to the employee, ready to go on arrival.

It’s a framework for managing staff as they join, change roles, or leave. We help you implement JML workflows so devices and access are updated or revoked.

We use asset tracking tools that log each piece of equipment assigned to a user. Whether you’re wondering how to track who has what IT equipment or want to reduce loss, our system gives you complete visibility.

We follow a secure offboarding process that includes disabling accounts, recovering assets, and wiping company data. It's ideal if you're concerned about how to prevent data leaks when staff leave.

Yes. We automate tasks like account creation, app installation, and device provisioning using tools like Microsoft Intune and Azure AD. If you’re looking for someone who can automate IT onboarding for staff, we do exactly that.

IT onboarding includes preparing and assigning devices, setting up user accounts, configuring access to systems, and ensuring new hires can securely start work from day one. We help businesses streamline new hire IT setup so nothing gets missed.