Co-managed IT — For teams with internal IT

Your IT person keeps control. We take the grind.

One person can't be a helpdesk, security team, cloud architect and project manager at once. Co-managed IT gives your internal team enterprise tooling, an overflow helpdesk and specialist Microsoft expertise — without hiring anyone.

We'll map what your internal team should keep, and what's worth handing over. Free, no obligation.

What we typically take on
✓Day-to-day helpdesk tickets & user support
✓24/7 monitoring, alerting & patching
✓Security stack: EDR, email security, MFA, backups
✓Microsoft 365 & Azure administration
✓Holiday & sickness cover for your IT staff
✓Escalation partner for the hard problems

Where co-managed works brilliantly

The drowning IT manager

Tickets eat the whole week; projects never start. We absorb the helpdesk so your manager finally does the strategic work they were hired for.

The security gap

Internal generalists rarely run MDR, SIEM or vulnerability management. We bring the tooling and the people watching it — under your team's oversight.

One-person risk

Your whole IT knowledge is in one head. We document everything and provide cover, so holidays and resignations stop being emergencies.

Microsoft-heavy projects

Intune rollouts, tenant migrations, conditional access. Your team owns the outcome; we do the heavy lifting.

Fast-growing headcount

Onboarding 5 starters a month breaks manual processes. Our joiner-mover-leaver automation delivers ready-to-work laptops in 24 hours.

Out-of-hours coverage

Your person works 9–5; threats don't. Our monitoring and (on Secure+) 24/7 threat response covers nights and weekends.

Common questions

Will you try to replace our IT person?+

No — co-managed is a permanent model for us, not a foot in the door. Your team keeps admin control and strategic ownership; the agreement defines exactly who does what.

How is co-managed priced?+

Same per-user pricing as full management (£35–£75), often at the lower tiers since your internal team handles part of the load. The audit determines the right split and price.

Who do staff contact for support?+

Whatever you choose: route all tickets to us, or keep internal first-line and escalate to us. We plug into your existing tools or provide ours.

Can our IT team use your tools?+

Usually, yes. Where our tools support shared access - for example remote management, the Microsoft 365 and Defender admin portals, and our documentation - your team can have their own logins, at an access level we agree up front. The documentation we create for you is yours to keep.

Give your IT team a team.

Free Microsoft 365 security audit - Cancel anytime in your first 3 months