Email spam & phishing filtering - included on every plan

Less spam. Fewer phishing emails. Safer clicks.

Email is still one of the most common ways attacks start. We configure Exchange Online Protection and Microsoft Defender for Office 365 Plan 1 to filter spam, phishing and malware, and to check links and attachments before they can do harm.

Uses Exchange Online Protection and Microsoft Defender for Office 365 Plan 1, included in Microsoft 365 Business Premium, which every plan requires.

What you get
✓Spam, phishing and malware filtering on every mailbox
✓Safe Links: web links checked when they're clicked, not just on arrival
✓Safe Attachments: attachments checked in a sandbox before delivery
✓Suspicious mail quarantined, not silently lost
✓Filtering policy set up and maintained to our standard

How it works

01

Filter on arrival

Spam, known phishing and malware are stopped before they reach anyone's inbox.

02

Check on click

Links are checked at the moment someone clicks, so a page that turned malicious after delivery is still blocked.

03

Sandbox attachments

Attachments are opened in a safe environment first, to catch malware that ordinary scanning misses.

04

Tune

If good mail is blocked or junk gets through, tell the helpdesk and we adjust the policy.

Where it helps

Real situations this covers for businesses like yours.

A fake 'shared document' email

The link is checked when it's clicked, and a known phishing page is blocked.

An 'invoice' with a malicious attachment

It's checked in a sandbox before delivery and held back if it's harmful.

Client emails landing in junk

We check the quarantine and adjust the policy so legitimate senders get through.

Worried about fake-invoice fraud?

Complete adds advanced email security, with impersonation protection for your key people and domains.

Which plans include it

Essentials✓ Included
£45 per user/month
Complete✓ Included
£55 per user/month
Secure+✓ Included
£75 per user/month

Prices exclude VAT. Plans require Microsoft 365 Business Premium (or equivalent), billed separately at Microsoft's list price - we manage and right-size your licences. See full pricing.

Common questions

Isn't Microsoft 365's built-in filtering enough?+

It's a good start, but Safe Links, Safe Attachments and stronger phishing protection come with Defender for Office 365 Plan 1 and need configuring. Business Premium includes it. We set it up and maintain it.

Will we lose genuine emails?+

Suspicious mail goes to quarantine rather than disappearing, so it can be checked and released if it turns out to be genuine.

Does filtering cover shared mailboxes?+

Yes. Filtering applies to every mailbox in your Microsoft 365, including shared mailboxes.

Can staff report suspicious emails?+

Yes. Staff can use the Report button in Outlook, and anyone worried about an email can send it to the helpdesk for us to check.

How is this different from advanced email security?+

This is the standard protection on every plan. Advanced email security on Complete and Secure+ adds impersonation protection for your key people and domains, aimed at fake-invoice fraud.

Want this looked after for you?

Free Microsoft 365 security audit - Cancel anytime in your first 3 months