Patching & updates - included on every plan

Updates done for you, on every device.

Many successful attacks use weaknesses that already have a fix available. We apply operating system and common third-party application updates across every managed device, check they installed, and monitor devices so problems are spotted early.

What you get
✓Operating system updates applied on a managed schedule
✓Common third-party apps, such as browsers and PDF readers, kept current
✓Installs checked, and failed or missed devices followed up
✓Devices monitored, with alerts handled in support hours
✓Patch status discussed at your quarterly review (Complete and Secure+)

How it works

01

Scheduled

Updates are applied on a regular schedule. We agree restart timing with you at onboarding to keep disruption low.

02

Third-party apps too

Browsers, PDF readers and other common apps are patched alongside the operating system - the gaps attackers love most.

03

Checked

We check what installed and chase devices that failed or have been offline.

04

Monitored

Our monitoring flags device problems so we can act in support hours, often before anyone notices.

Where it helps

Real situations this covers for businesses like yours.

A serious browser flaw hits the news

The fix goes out through our patching instead of relying on each person to restart their browser.

A laptop hasn't been online for weeks

We spot it, and it's brought up to date once it reconnects.

Going for Cyber Essentials

Cyber Essentials expects critical and high-risk updates installed within 14 days of release. Managed patching makes that far easier to meet and show.

Staff keep clicking 'remind me later'

Updates are scheduled and enforced after a few 'remind me later' clicks, so devices don't drift months behind.

Which plans include it

Essentials✓ Included
£45 per user/month
Complete✓ Included
£55 per user/month
Secure+✓ Included
£75 per user/month

Prices exclude VAT. Plans require Microsoft 365 Business Premium (or equivalent), billed separately at Microsoft's list price - we manage and right-size your licences. See full pricing.

Common questions

Will updates interrupt our work?+

We schedule updates to keep disruption to a minimum and agree restart timing with you during onboarding.

Do you patch servers?+

Plans cover your users' devices. Servers and other shared infrastructure are added as add-ons, quoted for your setup.

What if an update breaks something?+

Raise it with the helpdesk and we'll fix it or roll it back as part of your support.

Which apps do you patch?+

Operating systems and common third-party applications such as browsers and PDF readers. For specialist business software, we work with the vendor when an update needs their help.

How do we know our devices are up to date?+

We track patch status for every managed device and chase any that fail. On Complete and Secure+ we go through it at your quarterly review, and on any plan you can ask us at any time.

Want this looked after for you?

Free Microsoft 365 security audit - Cancel anytime in your first 3 months